Frequently Asked Questions
Some of the more common questions we get asked are answered below.
- I require advice and a quote for a system. How much will it cost?
- "It wouldn't cost you anything. We offer obligation free quotes and advice completely free of charge."
- What if I don't know the make of system I have and have no instructions?
- "Not a problem. We have experience with lots of different systems and we would offer a free survey to see if we can help."
- We haven't got round to sorting out our system yet and now it's urgent, will we have to wait long?
- "We understand that life can be hectic and do our best to accommodate everyone. We will usually try make a visit as soon as possible even if it means coming out of hours."
- I only require a small system or a single device can you still help?
- "We certainly can. We don't pick and choose customers based on the size or amount of work required. We will offer our services to anyone in need."
- I have a system but I'm not sure if it offers enough protection?
- "Not to worry - we can give free advice whether your system has enough coverage and meets all the relevant standards. If not we can offer competitive prices to put it right."
- We work days and can't get time off or access is restricted to our property during the day, can you work out of hours?
- "We always aim to work with our customers to provide solutions that best fit thier requirements, even if that means working weekends or out of hours."
Why Choose ESC?
- friendly, professional service
- innovative solutions
- time scales to fit your availability
- over 15 Years' Experience
- tailor-made solutions
- highest quality equipment supplied
- 24hr callout no matter the cause
- Safe Contractor Accredited
- Nigel Love
- "He's very good at what he does. Fast, friendly and professional service."
- Craig Smith
- "Tidy install with no mess. Equipment works well and does exactly what we asked for."